Our 10-Point Commitment for Successful Closings
SAME DAY RESPONSE to all calls and emails
TWO HOUR TURN TIME Net Sheet Estimate
If fully completed net sheet is received between 9am and 3:30pm Monday through Friday. Estimates received after hours will be returned before 10am the following day
ONE HOUR DELIVERY “New Escrow Congratulations” Email
Containing escrow numbers sent to all parties after receiving fully executed purchase agreement
ONE HOUR NOTIFICATION Earnest Deposit Received
sent to all parties
ONE BUSINESS DAY TURN TIME Opening Package Delivery
after receipt of earnest deposit to Buyer, Seller, and Lender
ONE WEEK FOLLOW-UP
calls to be made on all non-returned opening packages
OPENING PACKAGE RECEIPT CONFIRMATION
receiving complete opening packages for either side
UPON RECEIPT, HOA & City Report Confirmation
sent to all parties upon receipt
ONE HOUR DELIVERY NOTIFICATION of Recording
within one hour of receiving confirmation from the title company
ONE BUSINESS DAY DELIVERY Agent Checks (Closing Packages)
upon Title Recording confirmation and receipt of title funds